How to pay
How can I pay at COSMANIA?
You can choose to pay for your purchases with several different methods:
- iDEAL: pay immediately via your own bank. Your order will be processed and sent the same or following working day.
- Credit card: We accept Visa or Mastercard. Your payment is made immediately, and your order will be processed and sent the same or following working day.
- Bank transfer: Once you make the payment, it takes about 3 days for the amount to reach our account. Don’t forget to indicate your order number in the bank transfer. Once we have received the amount, we will ship your order to the indicated address.
- Bancontact/MisterCash (Belgium): pay immediately via your own bank in Belgium. Your order will be processed and sent the same or following working day. You will receive your package within 2 or 3 working days.
- COSMANIA gift vouchers (received or purchased from COSMANIA): enter the unique code that is mentioned on the gift voucher during the checkout process. The amount will automatically be deducted from your total.
For the online payment process, we work with Docdata, a respected European provider in the area of secured online payments.
How can I print the invoice of my order?
Once you have completed your order, a confirmation mail with your invoice will be sent to your inbox. This can be printed in the normal way.
Is paying at COSMANIA safe?
Absolutely! We work together with a renowned payment service party (Docdata) and we use a secure SSL connection (bit technical, but it stands for Secure Socket Layer), which encrypts all sensitive information that is sent. In addition, you never need to wait in line for the checkout, and we have no limited opening hours :-).
Can I order a gift for someone at COSMANIA?
Of course! COSMANIA gift vouchers are available in €10, €20 and €25 denominations. Want to give a higher amount? Simply order a multiple of whichever denomination you want. You’ll find the vouchers in the ‘Giftshop’ on the homepage. You can easily add them to your shopping basket and you can even add a personal message! Click here for more information on COSMANIA gift vouchers.
How do I redeem a COSMANIA gift voucher?
Congratulations on receiving your gift voucher and have fun choosing what to spend it on! If you’re here for the first time, please create an account and follow the ordering process. If you’re an existing COSMANIA-C (!), then just log in with your details and place your order as usual. At the checkout, enter the unique code of your gift voucher in the 'discount code' box. The value of your voucher will automatically be deducted from the total of your order.