How to manage your account

Do I need to be signed in to order?
You do not need to be signed in to add products to your shopping basket. When you proceed to the checkout, however, existing customers will need to sign in with their username and password. If you are new to COSMANIA, you’ll need to create an account under ‘sign in’. It’s all very simple.

How do I change my personal details?
Whether you’ve moved, married, divorced, or are simply experiencing an identity crisis, most personal information can easily be updated in 'your account'.

Help! I’ve forgotten my password. What now?
Don’t panic, it can happen to the best of us! Because we care about your privacy, we have no access to your current password. Therefore, click on ‘forgotten your password?’, enter your email address, and we will send you a link that allows you to create a new password.

I like that COSMANIA newsletter! How do I sign up?
Enter your email address in the top right-hand side of the page and click on the little envelop. You will receive an email with a confirmation link. Activate this link and you're done. All COSMANIA news, latest promotions and cosmetic fun facts drop into your mailbox automatically. In each newsletter, there is a link that’ll allow you to unsubscribe at any time.

What does COSMANIA do with my personal details?
All the personal information you enter, we remember. The exception to this rule is your payment details, so credit card numbers, account numbers or other payment options. We treat all information with confidentiality, and only use it to process orders or to personalize communications such as the newsletter. Want to know more? Click here for our Privacy Policy.

How do I invite my friends to COSMANIA?
A simple way is to send the link from our website,, direct to your friends. If you like a particular product on our website, click on ‘like it’ so that your Facebook friends can see what’s your favorite.