What we think is important

Respect is the foundation from which we work. We think it is quite logical that what is yours, remains yours. Therefore, your privacy is very important to us, and as a result, our ordering system and our site are designed in such a way that you can shop without having to worry about your safety. We keep all your personal information confidential, and only use it to process and dispatch your orders as quickly and easily as possible, and to keep in touch with you. Other than that (should the occasion arise), we would only use your information with your prior consent. We won’t hand over or sell your information to any third party, and we only make it available to the parties involved in processing your order. Below, you will find more information and details about our Privacy Policy and Secure Payment.

Privacy Policy
- If you place an order, we will need your name, email address, delivery address and payment information so as to be able to process, dispatch, and update you on the status of your order.

- To make shopping at COSMANIA as pleasant as possible, we store (with your permission) your personal information, order details and user history (i.e. what other COSMANIA services you have made use of and how often). This allows us to complement our site and product offer to your needs and interests in the best way possible.

- If you subscribe to our newsletter, we will use your email address to inform you about interesting facts, COSMANIA trends, and any special offers and promotions we may have. If you no longer wish to receive our newsletter, you can simply unsubscribe via the link in the newsletter.

- If you create an account with COSMANIA, we will store your information in a secure environment (secure server). This means that if you log in with your username (email address) and password, you won’t have to fill in your name, address, telephone number, email address and shipping address with every new order you place - making your shopping experience as easy, fast and safe as possible!

- Your opinion counts, so we really welcome your reviews and/or ratings on the COSMANIA site. You can choose to use your own name or a nickname, and also opt to divulge as much (or as little) information about yourself as you want.

- You can always change your personal details whenever you log in. Alternatively, you can request to change your details by sending an email to iwanttoreport@cosmania.nl or via the contact form.

- If you respond to a promotion, we will ask for your name, address and email address. We use this information to carry out the promotional activity, to publish the winner(s), and to measure the response of our promotional offers.

- COSMANIA uses cookies so that we can recognize you next time you visit us. Cookies are small pieces of information that your browser stores on your computer. Cookies allow us to gather information about your user history that, in turn, helps us improve and adapt our services to your needs. Our cookies store information about your behavior as a website visitor, but do not contain your name, address or other personal information. You can change your browser in such a way that, during your visit to COSMANIA, you won’t receive any cookies.

Secure Payment
We’re delighted that you trust COSMANIA. And, believe us, you can! Because when you visit our webshop, you can shop and pay securely. Not to mention quickly and with ease. We work with a reputable payment party (Docdata) and have a Secure Socket Layer (SSL) connection, and modern security technology, which means all sensitive information will be sent 'encrypted'.

We hope the details above regarding our Privacy Policy and Secure Payment are clear. If you have any questions, or want to change your personal details, please contact us at iwanttoask@cosmania.nl or via the contact form.